Getting Started

• About Blockify Records & Replay

  Welcome to Blockify Records & Replay, a powerful Shopify app designed to help you better understand your customers’ behavior through session recording and replay. By capturing real-time visitor interactions on your online store, Blockify enables you to gain valuable insights that can drive informed decisions to improve user experience and boost your sales. What is Blockify Records & Replay? Blockify Records & Replay is an intuitive tool that records visitors’ browsing sessions on yourFew readers

• Getting Started

  This section will guide you through the initial steps to install, set up, and start using Blockify Records & Replay on your Shopify store. Step 1: Install the App on Shopify App Store Find Blockify Records & Replay on the Shopify App Store. Click Add app and follow the prompts to install it into your Shopify store. Step 2: Activate the App Embed After installation, go to your Shopify admin panel Navigate to Online Store Themes Customize Open the *Theme settingsFew readers

Features

• Session Replay

  What Is Session Replay? Session replay is a video-like playback of a visitor’s actions on your website. It captures every click, scroll, mouse movement, page navigation, and interaction, enabling you to watch the visitor’s journey step-by-step. Unlike traditional analytics, which provide numbers and charts, replay shows you the actual experience from the visitor’s perspective. How to Access and Use Replay Step 1: From the Blockify app dashboard, go to the Records tab where all recorFew readers

• Introduction to Dashboard

  The Dashboard is the heart of Blockify Records & Replay, giving you a comprehensive overview of your store’s visitor activity, conversion performance, and quick access to support resources. Here’s a breakdown of each section and how you can use it to optimize your Shopify store. Overview Panel This section summarizes your store’s key performance indicators for the selected time period (default: Last 7 days): (https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c0Few readers

• Session Recording

  The Records feature is the foundation of Blockify Records & Replay, enabling you to capture detailed visitor sessions on your Shopify store. These recordings provide a rich source of data to analyze how customers interact with your site, identify pain points, and optimize the shopping experience. What Does Blockify Record? Blockify automatically records a wide range of visitor interactions, including: Clicks and Mouse Movements: Track where visitors click and how they move their mouse,Few readers

• Visitor Profile

  The Visitor Profile feature in Blockify Records & Replay is a powerful feature designed to give you deep insights into each individual visitor’s behavior and interaction with your Shopify store. Unlike traditional analytics that provide aggregated data, Visitor Profile allows you to drill down into the specifics of each customer’s journey, helping you understand their preferences, engagement levels, and purchasing patterns. Whether you want to identify high-value customers, troubleshoot issFew readers

Settings

• Introduction to Settings

  The Settings tab allows you to configure key options for the Blockify Records & Replay app to suit your store’s needs. This section is divided into two main parts: General and Activity. Below is a step-by-step guide to help you understand and manage these settings effectively. A. General Settings 1. App Status This toggle switch allows you to enable or disable the Blockify app. When enabled, the app actively records visitor sessions and collects data. When disabled, all recoFew readers

FAQs

• Frequently Asked Questions (FAQs)

  1. What is Blockify Records & Replay app and how does it work? Blockify Records & Replay app records visitors’ browsing sessions on your Shopify store, capturing clicks, scrolls, navigation paths, and other interactions. You can then watch these sessions as replays to understand customer behavior and identify issues affecting sales. 2. Will using Blockify Records & Replay app slow down my store? Most modern apps are optimized for speed and run asynchronously to minimize impact. However, aFew readers