⭐ Getting started
About Blockify - Fraud IP Blocker
Overview Blockify - Fraud IP Blocker is a Shopify app that decides who can reach your storefront, who can reach your checkout, and what happens to an order that looks fraudulent. You set the rules in the Blockify admin; Blockify applies them to every visit and checkout on your store. This article explains the four protection layers, where each feature lives in the admin, and what each plan includes. What you'll learn What Blockify protects [Where each feFew readersActivate Blockify and the app embed
Overview Blockify protects your store only when two switches are on: the Blockify app status switch inside the app and the Blockify app embed in your Shopify theme. Both are managed from the Home page of Blockify. What you'll learn How to activate Blockify? How to enable the app embed? How to check that Blockify is running? [Who can use this feature?](#2-who-cFew readersSet up Blockify for your first use case
Overview When you open Blockify for the first time, a few short setup steps help you turn on the protection that matches the problem you want to stop. Pick the problem, set it up right there, turn Blockify on in your theme, and you land on Home with the right protection already running. You can add more protections later from the Recommended set up panel on the Home page. What you'll learn Step 1: Pick what you want to stop [Step 2: SeFew readersA complete guide: General Settings
Overview Settings > General settings is the first tab of the Settings page. It holds the settings that apply to the whole app rather than to one protection: the language of the Blockify admin, the email reports about fraud orders, and your Admin's access URL, the link that always lets you into your own store. The master switch that turns Blockify on or off sits on Home; this guide covers it first so you know where to look. What you'll learn [Activate Blockify](#2-activate-Few readers
🛡️ Block & Redirect Rules
A complete guide: Block & Redirect rules
Overview Block & Re-director is where you decide who can reach your store. A rule in the Blacklist tab either shows a visitor the blocking page (Block) or sends them to another URL or Shopify Market (Redirect); a rule in the Whitelist tab always lets a visitor in, even when a Blacklist rule would stop them. This guide covers how the tabs work together, what you can block by, and how to create and manage rules; each rule type has its own article with the details. WhatFew readersBlock or redirect by IP address
Overview Block or redirect visitors by their IP address, the number that identifies their internet connection. You can list single addresses, the first part that addresses start with, or a whole block of addresses, and either block the visitor or redirect them elsewhere. Rules live in Block & Re-director > Blacklist under Block IP Address or Redirect IP Address. What you'll learn How to block or redirect an IP address? [How itFew readersBlock or redirect by country
Overview Stop or redirect shoppers from countries you don't sell to, or keep only the countries you serve and block or redirect everyone else. Blockify works out a visitor's country from their IP address. Rules live in Block & Re-director > Blacklist under Block location or Redirect location. What you'll learn How to block or redirect a country? Block mode options [Redirect mode options](#2-redirect-modeFew readersBlock or redirect by state, province or city
Overview Block or redirect shoppers from part of a country instead of the whole country: one or more states or provinces, and optionally a single city. Rules live in Block & Re-director > Blacklist under Block location or Redirect location, with Select condition set to Province. What you'll learn How to block or redirect a state, province or city? How it works? [Who can use this feature?Few readersBlock or redirect by ISP
Overview Block or redirect visitors by their ISP (internet provider), the company that gives them their internet connection, within a country you choose. Use it against companies that rent out servers, which real shoppers rarely browse from, or against a provider that keeps sending you bad visitors. Rules live in Block & Re-director > Blacklist under Block ISP or Redirect ISP. What you'll learn [How to block or redirect an internet provider?](#2-how-to-block-or-redirect-anFew readersBlock or redirect by user agent
Overview Keep a copying bot or an outdated browser out of your store, or send visitors on one type of device to another page. With every visit, a visitor's browser (or a bot) shares a short piece of information called the user agent. It names the browser, device, operating system or bot (for example GPTBot). A Block user agent or Redirect user agent rule looks at that information. You create these rules in Block & Re-director > Blacklist, and Blockify can write a text pattern forFew readersBlock products, collections and specific pages
Overview Sometimes you do not want to block a visitor from the whole store, only from part of it: a product that cannot ship to their country, a wholesale collection, or a page that is not for them. Block products and Block specific page rules do exactly that, limited to visitors from the countries (and optionally provinces) you choose. You create them in Block & Re-director > Blacklist; the same conditions are available under Redirect and Whitelist. What you'll learnFew readersBlock or redirect by referrer URL
Overview If a spammy site or an unwanted partner keeps sending visitors to your store, you can block them or send them elsewhere. Blockify looks at the referrer URL: the website a visitor was on when they clicked a link to your store. A Block referrer URL or Redirect referrer URL rule stops or redirects visitors who arrive from that website. You create these rules in Block & Re-director > Blacklist. What you'll learn [How to block or redirect visitors from a website?](#2-hFew readersCreate a whitelist rule
Overview A whitelist rule lets trusted visitors in (your office IP, a partner's country, a monitoring tool) even when a block or redirect rule would stop them. Whitelist rules are checked before block rules. You create them in Block & Re-director > Whitelist. What you'll learn How to create a whitelist rule? How to whitelist a visitor from the visitor log? [How it works?](#2-how-it-worksFew readersHow to allow only one country to access my store?
Overview If you sell in one country only, let that country in and block everyone else. In Block & Re-director > Blacklist > Block > Block location, Block all except does this with one rule; on the Free plan, use a block rule plus a whitelist rule. What you'll learn How to allow only one country with Block all except? How to allow only one country on the Free plan?Few readersHow can I access my store if I have blocked my own country?
Overview Blocking your own country or IP by mistake locks you out of your storefront. Two ways back in: the Admin's access URL in Settings > General settings, which is never blocked, and a whitelist rule for your own IP address. What you'll learn How to use the Admin's access URL? How to whitelist your own IP address? Who can use this feature? How to use theFew readersHow to get your Klaviyo Private API Key
This guide will show you how to get your Klaviyo API key so you can easily connect your account with Blockify. Create a Klaviyo Private API Key Account settings Sign in to your Klaviyo Account Click on your "Account name" From the dropdown menu, select "Settings" API keys settings In the Settings screen, select "API Keys". Click button "Create Private API Key"Few readersIntegrating with Klaviyo
How the Blockify: Fraud Filter x Klaviyo integration works With this integration, you can: Automate marketing communications based on order and customer events. Set up workflows triggered by Klaviyo events, such as customer segment updates or email engagements. Notify your team when key customer or order events happen. Improve customer engagement and streamline your marketing strategy. Set up Klaviyo x Shopify Flow Step 1: Enable the integration From your Shopify admin, oFew readersIntegrating with Shopify Flows
How the Blockify: Fraud Filter x Shopify Flow integration works With this integration, you can: Automate fraud detection and response using Shopify Flow. Set up workflows triggered by Blockify events, such as Order Blocked or Order Flagged for Review. Combine Blockify conditions (like riskScore) with Shopify Flow logic for advanced automation. Notify your team when risky orders are detected or blocked. Improve order safety and streamline your fraud management process. Set up BFew readers
🕵️ VPN, Proxy & Bot Protection
Configure Proxy and VPN blocker
Overview Stop visitors who hide their real location from reaching your store. Proxy and VPN blocker blocks visitors who connect through a VPN, a proxy or a server instead of a real home or mobile connection. Blockify gives each visitor a risk score from 0 to 100 (how risky Blockify thinks their connection is), and you choose the score at which to block. Use it when fraud or fake traffic comes from hidden locations. You find it in Settings > Risk Mitigator. What you'll learn [HFew readersConfigure Tor blocker
Overview Keep out visitors who hide who and where they are. Tor blocker stops visitors who use the Tor browser, which hides a visitor's real IP address and location. Tor is a common source of fraud attempts, content copying and abuse. You turn it on in Settings > Risk Mitigator, and there is nothing else to set up. What you'll learn How to enable Tor blocker? How it works? [Who can use this feature?](#2-who-can-use-this-feFew readersConfigure Auto-block spam bots
Overview Stop bots from flooding your store with fake sign-ups and fake abandoned checkouts. Auto-block spam bots turns away bots (automated programs that pretend to be shoppers) before they can browse your store, sign up or start a checkout. You turn it on in Settings > Bot Mitigator. What you'll learn How to enable Auto-block spam bots? How it works? Who can use this feature? HFew readersConfigure Spy extensions blocker
Overview Stop competitors from spying on your best sellers. Spy extensions blocker blocks visitors who have a competitor-research browser add-on (extension) such as PPSPY or Minea. These tools show your best sellers, sales volume, suppliers and installed apps to anyone who visits your store. You turn it on in Settings > Bot Mitigator. What you'll learn How to enable Spy extensions blocker? How it works? [Who canFew readersManage the Allowed bot list
Overview Keep Google and social networks able to see your store while you block bad bots. The Allowed bot list is the set of trusted bots (Googlebot, Bingbot, Facebook link previews and so on) that Blockify always lets into your store, whatever your block rules say. This keeps your store showing in search results and keeps link previews working when people share your pages. You find it in Settings > Bot Mitigator. What you'll learn [How to open the Allowed bot list?](#2-how-toFew readersConfigure Auto-block visitors
Overview Keep a blocked visitor out even when they change their IP address and try again. Auto-block visitors keeps blocking that person as long as they use the same browser, so they can't get around your IP and country rules just by switching connection. You turn it on in Settings > Risk Mitigator. What you'll learn How to enable Auto-block visitors? How it works? [Who can use this feature?](#2-who-can-use-this-feFew readers
🛒 Checkout Protection
Auto-tag and block high-risk customers at checkout
Overview Stop a customer who placed a risky order from ordering again. When Shopify rates an order as High risk, Auto-tag and block high-risk customers at checkout adds the tag blockify-high-risk to that customer in Shopify. From then on, the customer can't complete checkout on your store. It is a single checkbox under Quick Setup on the Block Checkout page. What you'll learn Requirement [How to enable Auto-tag and block high-risk customers at cheFew readersA complete guide: Block Checkout
Overview Stop fraudsters at checkout, before they turn into orders you have to cancel or refund. With Block Checkout, when a shopper's details or connection match one of your rules, Shopify stops the checkout and shows your error message instead of creating the order. You set up the rules in the Block Checkout tab in Blockify. Shopify itself runs Blockify's checkout check, so your rules also cover express checkouts and customers who switch device. Only available on Shopify, not WiFew readersBlock checkout access by IP, country or VPN (Shopify Plus)
Overview Stop specific visitors from checking out, even while they can still browse your store. Block checkout access rules look at who is visiting and where they connect from as soon as the checkout page opens. They stop the checkout when the visitor matches an IP address, a location, a user agent (the visitor's browser and device information), an ISP (internet provider) or a VPN/Proxy. You set them up in Block Checkout > Block checkout access. What you'll learn [Requirement]Few readersBlock checkout by email, phone, name, address or customer tag
Overview Stop a known fraudster from ordering again, using the details they type at checkout. Block checkout fields rules look at what the shopper enters in the checkout form. When the email, phone number, name, country, address, zip code or customer tag matches a rule, Shopify stops the checkout and shows your error message instead of creating the order. You set up these rules in Block Checkout > Block checkout fields, and each rule has its own error message that you can preview befFew readersAuto-block IP from high-risk orders at checkout (Shopify Plus)
Overview Stop a fraudster from coming back to place another order. When Fraud Filters marks an order as high-risk, Auto-block IP from high-risk orders at checkout adds that order's IP address to your Block checkout access rules, so nobody can complete another checkout from that IP address. It is a single checkbox under Quick Setup on the Block Checkout page. What you'll learn Requirement [How to enable Auto-block IP from high-risk orders at checFew readersAuto-block checkout with free products
Overview Stop bots from grabbing your free products. Some bots place orders made only of free products — subtotal $0 — using a made-up name: either the same word for first and last name, or two names that don't belong to a real person. Auto-block checkout with free products is two checkboxes under Quick Setup on the Block Checkout page that stop those checkouts before an order is created. What you'll learn Requirement [How to enable Auto-block checkoutFew readersStop repeated checkout attempts
Overview Stop bots and people testing stolen cards from hammering your checkout. They often reuse the same email address, shipping address, phone number or name to start many checkouts within a few minutes. Each checkout looks normal on its own, so a fixed Block checkout rule can't catch them. Stop repeated checkout attempts counts how many checkouts share the same value over the last 60 minutes and blocks the one that goes past the limit you set, while the attack is still going on. TheFew readersBlock disposable email addresses
Overview Stop people from using throwaway emails to abuse your promotions or place fraudulent orders. Disposable (temporary) email addresses from services such as 10minutemail or mailinator are rarely used by real customers. Block disposable email addresses compares the email a visitor enters with Blockify's list of known disposable email services, which we keep up to date for you. There are two switches: one for Checkout (Block Checkout > Quick Setup) and one for **Subscribe forFew readersStop bots from creating fake checkouts
Overview Keep fake orders and junk abandoned checkouts out of your store. Some bots skip your store pages and go straight to a checkout link, creating fake orders and filling your abandoned checkout list. Stop bots from creating fake checkouts blocks these checkouts that don't start from your store. You find the card in Fraud Filters, below Stop repeated checkout attempts, and the Blockify team switches it on for you. What you'll learn [How to enable Stop bots from creatinFew readers
🚨 Fraud Filters
A complete guide: Fraud Filters
Overview Fraud Filters helps you spot risky orders and decide what happens to them. Shopify checks every order for fraud and gives it a Fraud order score and an Order type (Low risk, Medium risk or High risk); Blockify adds what it knows about the IP address the order came from. You can review the list, act on one order at a time, or let Blockify cancel or flag high- and medium-risk orders for you. The switch and the automatic actions live under Fraud Filters in tFew readersConfigure risk-based actions for fraud orders
Overview Risk-based actions tells Blockify what to do when Shopify rates a new order as high or medium risk: cancel it for you, or flag it with a tag so your team can review it. You set each risk level separately. Blockify acts as soon as the order comes in, so you do not have to check every risky order by hand. The card sits under Fraud Filters once the feature is on. What you'll learn Requirement [How to configure risk-based actions?](#2-how-to-configure-Few readersAuto-block visitors placing fraud orders
Overview Auto-block visitors placing fraud orders adds the IP address of every new high-risk order to your Blacklist, so the same visitor cannot come back and place another one. It follows the Order type Shopify gives each order, and you do not have to create any rules yourself. The card lives under Fraud Filters, next to Risk-based actions. What you'll learn Requirement [How to enable Auto-block visitors placing fraud orders?](#2-how-to-enable-autoFew readers
📊 Visitor Analytics
A complete guide: Visitor Analytics overview
Overview Visitor Analytics shows who visits your store and what Blockify did with them: how many visitors got in, were blocked or were sent elsewhere, where they came from, how risky they look and how much revenue your rules are protecting or costing you. It lives in Analytics in the Blockify admin, on the Overview tab; the visitor-by-visitor log is on the Visitors tab (see [Visitor logs: allowed, blocked, redirected and bot visitors](https://help.omegatheme.com/en/article/visitoFew readersVisitor logs: allowed, blocked, redirected and bot visitors
Overview The Visitors tab in Analytics lists every visitor Blockify recorded, one row per IP address, split into four tabs by what happened to them: Allowed visitors, Blocked visitors, Redirected visitors and Bot visitors. Use it to check why a visitor got in or was stopped, to find the rule that blocked someone, and to block or allow one IP address without leaving the log. What you'll learn The four tabs [Columns in the log](#2-columns-inFew readers
🎨 Blocking Page & Content Protection
A complete guide: Customize your blocking page
Overview The blocking page is what a visitor sees when a Blockify rule stops them from entering your store. Every store starts with the default template, and you can change its template, wording, colours, background and logo so the page matches your brand. Everything is set on Settings > Blocking template: the Loading page effect card, and the editor you open with Edit template. What you'll learn [Part 1: Open the editor and choose a template](#2-part-1-open-the-editor-andFew readersCustomize your blocking page with HTML
Overview You can add line breaks, bold text and a contact link to the Title and Description of your blocking page, instead of one block of plain text. You do this with HTML tags: short codes in angle brackets, such as <b> for bold. For templates, colours, logo and CSS see A complete guide: Customize your blocking page. What you'll learn [How to add HTML to your blocking page?](#2-Few readersConfigure Content protection
Overview Content protection stops visitors from copying your store's text and images, saving your pages, taking them with keyboard shortcuts, or opening the browser's developer tools (a hidden panel that shows and copies a page's code). It lives in Settings > Content protection, where you choose who it applies to and turn on only the protections you need. What you'll learn Requirement How to enable Content protection?Few readers
🔌 Integrations
Integration with Shopify Flow x Blockify
Overview Shopify Flow is Shopify's free automation app: it does a job for you each time something happens in your store. With Blockify, it can act after Blockify scores, flags or cancels an order: tag the order, hold fulfilment, alert your team or block the visitor who placed it. In Flow, a trigger is the event that starts a workflow, a condition is a check such as "order total above $500", and an action is the job Flow then does. Blockify adds three triggers and two actions to FFew readersIntegration with Klaviyo x Blockify
Overview Keep risky buyers out of your email campaigns. Whenever Blockify flags an order as high-risk or medium-risk, it adds a tag to that customer's profile in Klaviyo, so you can build Klaviyo segments and flows around the tag, for example to leave risky customers out of campaigns. Set it up in Integrations > Klaviyo with a Klaviyo Private API key (a code from Klaviyo that lets Blockify add tags to your profiles). What you'll learn Requirement [Step 1: Get yFew readers
❓ FAQ
Blockify - Fraud IP Blocker FAQs
Overview Here are the questions store owners ask us most about Blockify - Fraud IP Blocker, from first setup to billing. They are grouped in the same order as the menu in the app. Each answer links to the full guide when there is one. What you'll learn General & setup Block & Redirect rules VPN, Proxy & Bot protection Checkout protection Fraud Filters [Few readersPrivacy Policy
Effective Date: June 15th, 2023 This Privacy Policy (“Policy”) explains how “Omegatheme” or “Omega” (“we”, “us”, or “our”) collects, uses, protects, and shares user data in relation to the use of “Blockify Fraud Filter” (the “App”). By using the App, the user (“you”, “your”, or “yours”) agrees to the collection and use of your data as described in this Policy. 1. Collection of User Data 1.1. Personal Information: We may collect personal information from you, such as your name, email addressFew readersTerms and Conditions
Please read these Terms and Conditions (“Terms”) carefully before using “Blockify: Fraud Filter” (the “App”) provided by “Omegatheme” or “Omega” (“we”, “us”, or “our”). By accessing or using the App, the user (“you”, “your”, or “yours”) agree to be bound by these Terms. 1. License and App Usage 1.1. Grant of License: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal or business purposes. 1.2. Restrictions: You may nFew readers
🏠 Home & Billing
A complete guide: Home page
Overview Home is the first page you see when you open Blockify. It shows whether Blockify is running on your storefront, how much of the Free plan allowance you have used, a summary of what Blockify has caught, and shortcuts to settings and support. What you'll learn Status card Free plan limits on Home Overview card Search settings Get help from Home [WhoFew readersA complete guide: Plans and billing
Overview The Pricing page in the left navigation is where you compare plans, choose monthly or annual billing, add extras, apply a discount code and change or cancel your plan. All charges go through your Shopify bill. What you'll learn Plans and what they include Monthly or annual billing Visitor quota and extra visitors Add-ons [Apply a discount code](#2Few readers