Q: How to add staff account

Step 1: Go to your Shopify Admin, choose Settings. <img src="https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/staff-account-1_lgkaqk.png" alt="" /> Step 2: Click Users & Permissions. <img src="https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/staff-account-2_7m4uf.png" alt="" /> Step 3: In the Permissions section, click Add staff, enter our email address, grant us access as per our request then send us the invitation. <img src="https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_1bvpv82.png" alt="" /> Check the video below to see how it works: ${youtube}<a href="3RcupWypIyQ">How to add staff account on Shopify</a>

Question 1

How to add staff account

Accepted Answer

Step 1: Go to your Shopify Admin, choose Settings.

Step 2: Click Users & Permissions.

Step 3: In the Permissions section, click Add staff, enter our email address, grant us access as per our request then send us the invitation.

Check the video below to see how it works:

${youtube}How to add staff account on Shopify

Question 2

Facebook Events - How to get Facebook App ID (In case you have not created any app yet)

Accepted Answer

Please kindly refer to the tutorial video here

${youtube}Facebook Events - create developer apps | Step 1: Upgrade your personal Facebook account to a Facebook Developer After login into your Facebook account https://www.facebook.com/login, go to https://developers.facebook.com/ and click Get started button at the top of the page

Please follow the instruction there, click Continue

Confirm Contact info then select what's the most descriptive you

| Step 2: Create an app Go to https://developers.facebook.com/apps/ to create a new app Click Create App

Select an app type as Business then scroll down and click Next

On the Details tab, please fill in the required information then click Create app

| Step 3: Basic Settings Go to the Settings =>> Basic then please add this link http://facebook.com/privacy to the Privacy Policy URL box

![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c0

Question 3

Facebook Events - How to get Facebook App ID (In case you had an app already)

Accepted Answer

Please check this video for detail to create Facebook app in Facebook developer acccount

${youtube}Facebook Events - create developer apps

Step 1: Go to https://developers.facebook.com/ Step2: On the right-top corner of the page, click My apps

Step 3: Select an application from the dropdown on the page

Step 4: Adjust the setting of the development app so that it could work with Omega Facebook Event app, go to the Facebook Login >> Settings then adjust the setting as below, the allowed domain for the JavaScript SDK is https://api.omegatheme.com/

Step 5: After that, go to the app's settings

Settings >> Advance >> Application code >> turn on Allow API access to app settings

On the left menu bar, please go to Settings >> Basic you will see the app's ID and app secret there

Step 6: Then copy the app's ID and app secret >> paste to the fields in our app

In case you have not created a

Question 4

OMEGA - Snapchat Pixel document

Accepted Answer

This is documentation on the Snapchat Multi Pixels app application, which will help you to configure your app in the right way.

|| ⭐️ Installation

Step 1: Lock into your Shopify account in the App Store. Click the ADD APP button to buy the app for your store.

Step 2: You will then be redirected to your admin page to make a payment for the app and start installing.

Step 3: After press Install app, the app will be automatically installed and be ready right away for you to use in the Apps section

|| ⭐️ How to add Pixel ID to your store

After installing the Snapchat Multi Pixels app you will be directed to the app admin page

Step 1: Go to Snapchat Ads Manager, and login to your account Click Create Ads and choose Event Manager

Step 2: Copy the pixel ID Step 3: Go back to the app admin, under Add Snapchat Pixel section, paste it on the blank cell

Step 4: Choose the active status of the pixel: Enable to start tracking or Disable

Step 5: If you want to track all products, just click All pages and Save But if you want the

Question 5

Facebook events - Fix the issue when the page is blank

Accepted Answer

It's when you try to connect the your developer app to Omega Facebook Events app, you may see the warning message as below JSSDK Unknown Host domain

To fix this error, please log in to your developer app https://developers.facebook.com/apps/ >> scroll down to Facebook Login >> Settings then adjust the setting as below, the allowed domain for the JaveScript SDK is https://api.omegatheme.com/

Then please add the pages you need to the app, it's done when you can see this view

Question 6

Facebook events - How to fix error The application has not been set up

Accepted Answer

You may see this pop-up after trying to log in your developer app to the Omega Facebook event app

Please go to https://developers.facebook.com/apps and check your developer app's settings Settings >> Advance >> Application code >> turn on Allow API access to app settings

Facebook events - How to fix broken images

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