Q: How to add staff account

Step 1: Go to your Shopify Admin, choose Settings. <img src="https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/staff-account-1_lgkaqk.png" alt="" /> Step 2: Click Users & Permissions. <img src="https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/staff-account-2_7m4uf.png" alt="" /> Step 3: In the Permissions section, click Add staff, enter our email address, grant us access as per our request then send us the invitation. <img src="https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_1bvpv82.png" alt="" /> Check the video below to see how it works: ${youtube}<a href="3RcupWypIyQ">How to add staff account on Shopify</a>

Q: How to use Monosnap to take screenshots or video recording

Step 1: <a href="https://chrome.google.com/webstore/detail/monosnap/lhgadannddhdpkfhfjjgcpdjhpmjhkfm?hl=en-GB"> Go to Monosnap page at Chrome Web Store</a> After launching Monosnap, you’ll find the Monosnap icon in the status bar. Click to open Monosnap’s main menu. <img src="https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_g6gm2e.png" alt="" /> Step 2: Choose screenshot/ video capture In the main menu, there are some capture features: <ul> <li>Capture page area</li> <li>Capture full page</li> <li>Record Video</li> </ul> After selecting the action for screenshot (like Capture page area or full page) There will appear the option for you to edit by adding more texts, arrows, highlight area <img src="https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_l7utnh.png" alt="" /> Or the red dot button to capture videos: <img src="https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_cbgvwj.png" alt="" /> There is an area for you to recod the audio too. Step 3: Upload to get the link Then there is a Upload icon on the top right <img src="https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_g4q80d.png" alt="" /> You just need to sign in to your Google account, then Click Upload again It will generate the link like this: https://monosnap.com/direct/TOik00gVrB3UU0QTIgXJ1zZPj9iIzu <img src="https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_1krag9g.png" alt="" />

Question 1

How to add staff account

Accepted Answer

Step 1: Go to your Shopify Admin, choose Settings.

Step 2: Click Users & Permissions.

Step 3: In the Permissions section, click Add staff, enter our email address, grant us access as per our request then send us the invitation.

Check the video below to see how it works:

${youtube}How to add staff account on Shopify

Question 2

OMEGA - Snapchat Pixel document

Accepted Answer

This is documentation on Omega Snapchat Multi Pixels app application, which will help you to configure your app in the right way.

|| ⭐️ App Installation

Step 1: Lock into your Shopify account in the App Store. Click the ADD APP button to buy the app for your store.

Step 2: You will then be redirected to your admin page to make a payment for the app and start installing.

Step 3: After press Install app, the app will be automatically installed and be ready right away for you to use in the Apps section

|| ⭐️ Embed app to store theme

After installing the Snapchat Multi Pixels app you will need to embed app first Once done embedding app, back to the app and start adding pixel into the app

|| ⭐️ How to add Snapchat pixel into the app?

Step 1: Go to Snapchat Ads Manager, and login to your account Click Create Ads and choose Event Manager

Step 2: Copy the pixel ID Step 3: Go back to the app homepage, click Add Pixel, input name and paste ID into the blank cell

![](http

Question 3

How to use Monosnap to take screenshots or video recording

Accepted Answer

Step 1: Go to Monosnap page at Chrome Web Store After launching Monosnap, you’ll find the Monosnap icon in the status bar. Click to open Monosnap’s main menu.

Step 2: Choose screenshot/ video capture In the main menu, there are some capture features:

Capture page area
Capture full page
Record Video

After selecting the action for screenshot (like Capture page area or full page) There will appear the option for you to edit by adding more texts, arrows, highlight area

Or the red dot button to capture videos:

There is an area for you to recod the audio too.

Step 3: Upload to get the link Then there is a Upload icon on the top right

You just need to sign in to your Google account, then Click Upload again

It will generate the link like this: https://monosnap.com/direct/TOik00gVrB3UU0QTIgXJ1zZPj9iIzu

Question 4

How do I grant access for Omega to my Merchant account to check?

Accepted Answer

| How do I grant access for Omega to my Merchant account to check?

Please grant permission to support@omegatheme.com, guideline below:

In your Google Merchant, under Settings, select **Account Access**.

Add our email support@omegatheme.com as a **user**

Grant us the **standard role** to have access to basic tabs

Question 5

CTA Buttons Document

Accepted Answer

${color}[#00b3ff](⭐️ How to set up CTA Buttons app:)

After installing CTA Buttons app you be directed to Group Button tab:

Here you can choose to disable or unable app status by pressing the Enable button in the App Status section.**

In the **Group Button ** section, click **New Group ** to add more groups to your store.

It then open a tab which include the group’s name and description:

Edit Groups Information is also available in order to change their information, enable/disable status or removal.

✏️ Note: If any of the groups it’s not necessary needed at one point you can disable them at any time, which means the group you turn off will no longer be displayed on your store’s interface.

Click Edit button will open an Edit Group Button panel, at which you can change your group button information.

Now, choose one of the groups you just make and start the group setting process.

${color}[#006eff](1. General Setting Group:)

We recommend you add buttons in the Button Settings Group before you move to General Setting . After setting up a new group, the group will be dis

Question 6

Product videos Tutorial

Accepted Answer

This is documentation in Product Videos on Omega application, which will help you install and configure your app right.

${color}[#176d92](* App configure Tutorial * How to use Product Related Videos app? * How to add videos for product/collection? * How to edit/delete existed videos? * How to add videos to pages? * How to add video for store’s background? * Can your store get a trial extension? * How does the trial system work? * Video Settings)

| 1. How to use Product Related Videos app?

Go to product template liquid. Embed code
under product's description like this:

or under product's content block:

or you can add this code in specific product's content:

| 2. How to add videos for product/collection?

Go to Add Video tab
Step 1: Enter youtube url or vimeo url
Step 2:
Choose products in Assign for products
Or choose collections in Assign for collections
Or checked Show on all products to add add video for all products.

The video will be displayed on all product/collection pages you picked.

Step 3: Click Save to save video

After that th

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