WIDGET SETTINGS
Text Setting For Store Pickup Date Picker Widget
This is where you configure the customer-facing text for your Store Pickup date picker widget. Editable types of text available include: Title Pickup date label Pickup date title Pickup time title Announce message text Required message text Error message Additional messages The sample message texts are pre-filled. You may customize them to your liking.Few readers📕 Widget Appearance
This is where you configure the look and feel of your date picker & delivery validator widget Editable formats available include: Layout: 5 layouts to choose Delivery time layout: 1 row or 2 rows Button shape: Sharp, Rounded, Slightly rounded First day of the calendar: Monday, Tuesday, ... Date format: Monday, 19 November 2024; 11-19-2024,19-11-2024. Widget color: Flexible to pick your desired color for each component of the widFew readersText Setting For Delivery Date Picker Widget
This is where you configure the customer-facing text for your Delivery date picker widget. Editable types of text available include: Title Delivery date label Delivery date title Delivery time title Announce message text Required message text Error message Additional messages The sample message texts are pre-filled. You may customize them to your liking.Few readersRequire date before checkout
To ensure customers select a date before proceeding to checkout, enable the "Require date before checkout" option for each fulfillment method.Few readers
FAQs
Does the app support splitting the order?
Split order are currently not supported in the May 2022 version.Few readersWhat is the purpose of the custom CSS in the Delivery date tab?
Custom CSS is used for adding some custom fields or themes for the date & time picker display at your storefront, apart from the certain changes supported by DingDoong.Few readersWhat timezone will my date picker operate in? Where to set up?
DingDoong allows merchants to customize their timezone in the onboarding section or the Dashboard tab. All the calendars shown at your storefront & date-time in the app will adhere to this timezone.Few readersHow many store pickup locations can I add?
You can add an unlimited number of pickup locations.Few readersWill the app disable checkout until a date is selected?
It's entirely up to you ☺️ If you want to activate the rule, put a tick in the box "Require the delivery date before checkout" in the tab to set it up.Few readersIs the order report showing orders by delivery/pickup date or order date?
You may keep track of your delivery/store pickup orders on theOrder Report tab. You may examine the orders in greater detail in the list format, including the order number, delivery/pickup date, delivery/pickup time, buyer's name, and the order status. You may examine the orders in the calendar format to get an overview. Both display formats are suggested for a complete order capture.Few readersWhat happens if my customers add 2 products to the cart, one only available for delivery and the other only for store pickup?
DingDoong are so regretful to inform that the case is currently not supported by our app, hence the date&time picker would be hidden on the cart page until buyers pick the products activated by the same rules. We do this to minimize merchant losses if they are unable to meet the conflicting requests in the event that buyers pick either delivery or pickup method. 👉Other scenarios should be taken into consideration: Customers add product A, product B in the same cart. Product A is enabledFew readers
STORE PICKUP
🏪 Store Pickup Overview
Before configuring your Pickup settings, make sure to turn on pickup for the locations where you offer store pickup in the 'Status' tab. 📍Multiple location management Once your business locations are set up, you can easily edit the store pickup schedule for each location in the 'Pickup settings' tab.Few readersPick up Scheduling - Preparation time & date range
Store owners now have the flexibility to control which pickup or delivery days are displayed to customers on their store site by configuring preparation and cut-off times. Preparation time is the time store owners need to get a product or service ready for delivery. It decides which delivery slots customers can see first—only slots that allow enough preparation time will be shown. Cut-off time refers to the latest time by which an order must be placed in order to be eligible for sameFew readersPick up Scheduling - Order Tag
DingDoong will automatically add a date tag to orders whose pickup dates are chosen through the app’s date picker. Besides, you can always choose to add other tags to the orders if that helps you better manage your business. E.g. Add a “DingDoong” tag to easily filter orders going through DingDoong, in case you have multiple types of tags added to your orders by other apps. (https://storage.crisp.chaFew readers👩💻 How to place an order test?
Requirements: Activate the DingDoong app in your theme to use the scheduling widget. If you're unsure how, follow the instructions in DASHBOARD You must enable local delivery or store pickup and set your preferences. Scenario You are a store specializing in home decor and interior decorations for living spaces. Your store is located at 123 Imaginary Lane, Floor 2, Dreamtown, NY 10001. (https://storage.crisp.chat/usFew readers🗺️ Google Maps API
With DingDoong, you can embed a Google map under the date picker so your customers can find the pickup location faster. All you need is to give the app a Google Maps API key so it can fetch the map upon request. How to get the API key: Step 1: Choose or create a new project Go to the Google Cloud ConsolFew readersPickup choice & Pickup avaibility
Requirements You need to DingDoong in your theme so all your settings for store pickup will work in storefront If you haven't enabled our app yet, please follow the steps in How to embed app in Dashboard Pickup choice Once you enable the pickup, you'll need to configure the type of pickup scheduling you'd like to offer your customers. You can choose from three options: Single Date Date with Exact TimeFew readersPick up Scheduling - Blackout dates (Holidays)
Blackout dates: The dates or holidays you don't offer pickup. The selected ones will be disabled in the calendar to prevent customers from selecting them for pickup.Few readers
LOCAL DELIVERY
Exact Postal Code Matching
Exact Postal Code Matching Method Exact postal code matching method checks if the customer's location is eligible for local delivery by checking exactly the postal code/zip code that he put in the widget This approach should be used if your delivery area is limited to a few postal/zip codes. In case you deliver to a large number of eligible postal codes, our Partial matching method may be a better option How Does The Exact Postal Code Matching Method Work? You will need to enteFew readersBlackout dates (Holidays)
Blackout dates: The dates or holidays you don't offer delivery. The selected ones will be disabled in the calendar to prevent customers from selecting them for delivery.Few readersPartial Postal Code Matching
Partial Postal Code Matching Method Partial postal code matching method checks if the customer's location is eligible for delivery by checking partly the postal code/zip code that he put in the widgetFew readers🥁 Delivery Validator
Delivery validator The Delivery Validator is a method used to verify if a customer is located within your local delivery area. It compares the zip/postal code or address entered by customers at the storefront with the valid zip/postal codes or permitted delivery areas you have established. If there is a match, customers can proceed to select their desired delivery date and time. Conversely, if there is no match, they will be unable to proceed with selecting a delivery date. (https://stFew readersPreparation time & Date range
Store owners now have the flexibility to control which pickup or delivery days are displayed to customers on their store site by configuring preparation and cut-off times. Preparation time is the time store owners need to get a product or service ready for delivery. It decides which delivery slots customers can see first—only slots that allow enough preparation time will be shown. Cut-off time refers to the latest time by which an order must be placed in order to be eligible for sameFew readersLocal delivery choice & delivery avaibility
Requirements You need to DingDoong in your theme so all your settings for local delivery will work in storefront If you haven't enabled our app yet, please follow the steps in How to embed app in Dashboard Local delivery choice Once you enable the local delivery zone, you'll need to configure the type of delivery scheduling you'd like to offer your customers. You can choose from three options: Single Date DateFew readers🚚 Delivery Overview
Before configuring your Delivery settings, make sure to turn on delivery for the locations where you offer local delivery in the 'Status' tab. 📍MULTIPLE LOCATIONS Once your business locations are set up, you can easily edit the local delivery schedule for each location in the 'Delivery Settings' tab. ActivateFew readersOrder Tag
DingDoong will automatically add a date tag to orders whose delivery dates are chosen through the app’s date picker. Besides, you can always choose to add other tags to the orders if that helps you better manage your business. E.g. Add a “DingDoong” tag to easily filter orders going through DingDoong, in case you have multiple types of tags added to your orders by other apps. (https://storage.crisp.cFew readers
GENERAL SETTINGS
🗓️ Gereral settings
Navigate to the Settings tab, then proceed to the General section. Here, you can configure general settings to ensure your widget, date, and time are calculated and positioned according to your preferences. This includes your widget position, and rules. Follow these instructions carefully to make the most of the app. Delivery date settings Decide whether you want to include non-working days in prep dFew readers👫 Terminology
Date picking is the fundamental of our app, so naturally it would be good if we explain the terminology and talk about how things work. Number of preparation day: Amount of time in day needed to prepare. This is the idle time from the point of ordering to the first day of date/time selection Delivery date range: The range of day customers can select their order date and time. Blackout date: holiday period when you don't work. The app will disable selected dates and push the remainFew readers⛳ How to add date and time to Thank You page?
To add date and time to your Thank you page, please follow 3 steps below: Step 1. Go to "Settings" section of Shopify, choose "Checkout" and click "Customize" Step 2. In "Checkout page", choose "Thank You" page Step 3. In "Thank You" page, choose "Apps" and then chooFew readers